Conversations

Introduction and Interface

A quick look at Conversations and an Interface tour for Agents and Customers

Anya
Updated 6 days ago by Anya

Starting Conversations

How to start Conversations as an Agent or a customer.

Anya
Updated 6 days ago by Anya

Joining Conversations

The different ways of joining Conversations on TABLE.

Monica
Updated 6 days ago by Monica

Filters and Statuses

Easily organize TABLE Conversations using filters for both Crews and Status

Anya
Updated 6 days ago by Anya

Search and Titles

Use Search to quickly find Conversations. Edit or rename Conversations as the topic changes over time.

Anya
Updated 6 days ago by Anya

Chat Features

From one-on-one to group chat, TABLE's live chat features include invitations, file-sharing, Experiences, canned responses, internal comments, and embedding video links.

Anya
Updated 6 days ago by Anya

Voice, Video, and Screen Share

Learn how to go from text chat to personal connection using TABLEs voice, video, and screen share features.

Ryan Crosbie
Updated 6 days ago by Ryan Crosbie

Adding Agents and Contacts

Include the right Agent or additional people to the Conversation by adding, inviting, or sharing a public URL.

Anya
Updated 6 days ago by Anya

Message Templates

Message Templates help Agents respond to your customers quickly and easily.

Anya
Updated 1 week ago by Anya

Conversation Attributes

Adding a Conversation Attribute. To add an attribute to a Conversation, follow these steps: On the navigation sidebar, select the Conversations section. Select a Conversation. Click the "Details" ico…

Anya
Updated 1 week ago by Anya

Contact