Experiences

Adding a New Experience

Adding Steps to your Experience -------. ---------- Each Experience step consists of a message from the Bot followed by a customer response type. Each response type is explained in detail in this sec…

Anya
Updated 1 day ago by Anya

Distributing an Experience

After creating an Experience , they can be shared as a link or embedded on your website as a chat widget. Experience links can be distributed on social media, emails, or anywhere you want your custom…

Monica
Updated 4 months ago by Monica

Setting Up a New Experience

Experiences are a flow of automated Bot messages that are customized to engage with your customers. They can assist customers by answering their questions, routing them to the right Crew or Agent, or…

Anya
Updated 1 day ago by Anya

Scheduling an Experience

If you'd like an Experience to only run during specific days and/or hours, you can use the Schedule tab to set time ranges in which the Experience should be active.

Anya
Updated 4 months ago by Anya

Importing Experiences

Import and export features makes it easy to replicate Experiences across different TABLE servers. After you've exported an Experience, you can import it by following the steps below. On the left navi…

Anya
Updated 6 months ago by Anya

Exporting Experiences

Import and export features make it easy to replicate Experiences across multiple TABLE servers. Export an Experience by following the steps below. After exporting, you can then import the Experience…

Anya
Updated 4 months ago by Anya

Experience Link Previews

When setting up an Experience , you can customize the preview that appears when the link is posted to a platform that unfurls links. This set up is optional, but useful if placing Experience links in…

Anya
Updated 1 day ago by Anya

Cloning Experiences

Make a copy of an existing Experience using the Clone feature. Cloned Experiences are an easy way to produce similar or duplicate Experiences on the same server without having to recreate them entire…

Anya
Updated 4 months ago by Anya

Adding and Using Experiences Tags

Adding tags to your Experiences helps to group, organize, and navigate them more easily. Follow the instructions below to add and use Experience tags. Adding Tags. In the Experiences section, select…

Anya
Updated 3 months ago by Anya

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