Getting Started
Crews and Agents
Conversations
Introduction and Interface
Starting Conversations
Joining Conversations
Statuses and Filters
Search and Titles
Chat Features
Voice, Video, and Screen Share
Adding Agents and Contacts
Message Templates
Conversation Attributes
Contacts
Experiences
Adding a New Experience
Distributing an Experience
Scheduling an Experience
Importing Experiences
Exporting Experiences
Cloning Experiences
Adding and Using Experiences Tags
Outbounds
Appointments
Including an Appointment Flow within a Crew
Setting Your Availability
Including Appointment Bookings within Experiences
Customer View: Booking an Appointment
Reporting
Settings
Chat Widget Installation
Identity Verification
Install TABLE on your web app (for logged-out users)
Install TABLE on your web app (for logged-in users)
Experience Buttons
Using the WordPress Plugin
Chat Widget Installation for WiX
Payments
Notifications
Integrations
Troubleshooting
TABLE Tutorials
SuperAdmin Company Account Setup
SuperAdmin Introduction
1. Login and Updating Account Settings
2. Configuring your Workspace Settings
3. Adding Threads
Signing Up and Setting Up Your Agent Account
Introduction
1. Signing Up
2. Configuring your Account Settings
3. Enabling Notifications and Downloading the TABLE Mobile App
4. Setting your Appointment Availability
Adding Crews and Inviting Agents
Experiences
Introduction: Experiences
1. Adding and Setting Up a New Experience
2. Experience Steps and Customer Response Types
3. Adding and Linking Steps
4. Testing and Distributing an Experience
5. Scheduling an Experience
6. Tips and Other Experiences Features
Contacts
Outbounds
Reporting
Release Notes
- All Categories
- Troubleshooting
- Camera, Microphone, or Speaker Issues
Camera, Microphone, or Speaker Issues
Updated
by Anya
If there are problems with your camera, microphone, or speakers for video or voice calling, please try these troubleshooting options.
- Basic troubleshooting
To begin, please first make sure that your microphone is not muted and that your camera is turned on (if you wish to enable video). Please also close any other applications that might be using your camera or microphone. This includes other video/chat programs.
- Check your browser permissions
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When a voice or video call is started on TABLE, your browser will ask you to enable your microphone and camera. Click "Allow". Until you do this, you will not be able to use the voice or video function.
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If you are not prompted with this browser message, you will need to go into your browser settings to enable your microphone and camera. See more instructions on how to do this below:
- If you're using Chrome see this article.
- If you're using Firefox see this article.
- If you're using Safari see this article.
- If you're using Edge see this article.
- Check your computer settings
- Make sure your browser apps have access to your camera.
- If you're using macOS see this article.
- If you're using Windows see this article.
- If you're using an external device as your microphone or camera, make sure your computer has the correct device selected.
- Restart your browser and computer
- Close your internet browser and restart your computer.
- Check your internet connection
- Issues can arise if your internet connection is slow. Disconnect and re-connect to your wifi or connect to a different network.
- Ask your partner to check their connection
- if your partner is having issues, have them try the steps above to fix the issue.
- Finally, if you are still having problems, contact us.
- If you still cannot hear or see the person you are trying to talk to even after completing the previous suggestions, contact us to report a problem.
