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Experiences
Adding a New Experience
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Scheduling an Experience
Importing Experiences
Exporting Experiences
Cloning Experiences
Adding and Using Experiences Tags
Outbounds
Appointments
Including an Appointment Flow within a Crew
Setting Your Availability
Including Appointment Bookings within Experiences
Customer View: Booking an Appointment
Reporting
Settings
Chat Widget Installation
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Install TABLE on your web app (for logged-out users)
Install TABLE on your web app (for logged-in users)
Experience Buttons
Using the WordPress Plugin
Chat Widget Installation for WiX
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TABLE Tutorials
SuperAdmin Company Account Setup
SuperAdmin Introduction
1. Login and Updating Account Settings
2. Configuring your Workspace Settings
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Signing Up and Setting Up Your Agent Account
Introduction
1. Signing Up
2. Configuring your Account Settings
3. Enabling Notifications and Downloading the TABLE Mobile App
4. Setting your Appointment Availability
Adding Crews and Inviting Agents
Experiences
Introduction: Experiences
1. Adding and Setting Up a New Experience
2. Experience Steps and Customer Response Types
3. Adding and Linking Steps
4. Testing and Distributing an Experience
5. Scheduling an Experience
6. Tips and Other Experiences Features
Contacts
Outbounds
Reporting
Release Notes
- All Categories
- Appointments
- Including an Appointment Flow within a Crew
Including an Appointment Flow within a Crew
Updated
by Anya
If you'd like to enable customers to book appointments with a Crew, you'll need to include an appointment flow. Follow the instructions below to do this.

- Go to the Settings icon and select "Team Settings".
- Click on "Crews" in the left sidebar.
- Select the Crew in which you'd like to include an appointment flow.
- On the Appointment Settings page, check the "Include Appointment Flow" box.
- Use the title of the appointment flow to prompt the customers with a question or statement. The options field will allow them to choose a response to the title question or statement. This can be used to learn why the customer is booking an appointment, to determine the type of help they need, select a specific product or service you offer that they'd like to discuss, or anything else relevant to the appointment.
- Set an appointment duration, which is the amount of time an Agent will be booked for when an appointment is made with them. This also determines the time intervals customers see when they are selecting a time during the booking flow.
After including an appointment flow for a Crew, you'll need the Agents in the Crew to set their availability so they can be booked. After that, use an Experience to have customers schedule time with this Crew.