Microphone or Speaker Issues

Monica Updated by Monica

If there are problems with your camera, microphone, or speakers for video or voice calling, please try these troubleshooting options.

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  1. Check your computer's settings
  • Make sure your camera and microphone are turned on and enabled for use with TABLE.
  • Make sure your microphone is not muted.
  • Close any other applications that might be using your camera or microphone. This includes other video/chat programs.
  • If you're using an external device as your microphone or camera, make sure your computer has the correct device selected.
  1. Restart your browser and computer
  • Close your internet browser and restart your computer.
  1. Check your internet connection
  • Issues can arise if your internet connection is slow. Disconnect and re-connect to your wifi or connect to a different network.
  1. Ask your partner to check their connection
  • if your partner is having issues, have them try the steps above to fix the issue.
  1. Finally, if you are still having problems, contact us.
  • If you still cannot hear or see the person you are trying to talk to even after completing the previous suggestions, contact us to report a problem.

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