Microphone or Speaker Issues

Monica Updated by Monica

If there are problems with your camera, microphone, or speakers for video or voice calling, please try these troubleshooting options.


  1. Check your computer's settings
  • Make sure your camera and microphone are turned on and enabled for use with TABLE.
  • Make sure your microphone is not muted.
  • Close any other applications that might be using your camera or microphone. This includes other video/chat programs.
  • If you're using an external device as your microphone or camera, make sure your computer has the correct device selected.
  1. Restart your browser and computer
  • Close your internet browser and restart your computer.
  1. Check your internet connection
  • Issues can arise if your internet connection is slow. Disconnect and re-connect to your wifi or connect to a different network.
  1. Ask your partner to check their connection
  • if your partner is having issues, have them try the steps above to fix the issue.
  1. Finally, if you are still having problems, contact us.
  • If you still cannot hear or see the person you are trying to talk to even after completing the previous suggestions, contact us to report a problem.

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